twothirds

Bank of America just dropped a $5.95/monthly fee on me since I stopped a direct deposit into my account. Funny thing is, I had over $9k in the account, I *never* did any in-bank transactions and my account earned no interest. I am a model account holder, right? They make money off of my account. Why the hell would they be charging me for usage of my money?

Anyway, I just wanted to thank Bank of America for that $5.95 kick in the ass. That is exactly the motivation I needed to move my money into a high interest checking account at 2.5%. I have just turned that $5.95 loss into a $200+ a year gain with the earned interest. (And I get free bank to bank transfers and ATM refunds. Mmm. Gravy.)

Of course the account closure process was a total cluster. After talking with three people in the branch, I was able to walk out with a cashiers check, but my account was still open. I ended up having to call customer service to complete the transaction. Throughout this entire process, no one asked why I was closing the account. It is obvious they don’t give a shit about the customer experience.